Frequently Asked Questions (FAQs)


When looking for products by "Compound Name", type in the name of the parent in order to maximize your search results. Example: When searching for "delta-6(7)-Ethynylestradiol" you should type "Ethynylestradiol" for better results. Our website also has advanced search features which give you the option of refining your search results. For instance, you may refine your search results by Category.

If you cannot find an item on our website, please email us at chemist@dalton.com. To ensure accuracy and a faster turnaround time, please provide the following information:

  • Compound name
  • CAS number or Dalton Research Molecules Catalogue Number (DC-00XXXX)
  • Structure
  • Quantity
  • Desired specifications

To request a quote, you can use our online form or send us an email at chemist@dalton.com. To ensure accuracy and a faster turnaround time, please provide the following information if possible:

  • Compound name
  • CAS number or Dalton Research Molecules Catalogue Number (DC-00XXXX)
  • Structure
  • Quantity
  • Desired specifications

If you prefer to contact us by phone, please give us a call at +1-416-661-2102.

We are continuously replenishing our inventory and adding new items in our Dalton Research Molecules catalogue. However, if the item you need is out of stock, we can synthesize it for you on request. To request a custom synthesis quote, you can use our online form or send us an email at chemist@dalton.com. Please provide the following information if possible:

  • Compound name
  • CAS number or Dalton Research Molecules Catalogue Number (DC-00XXXX)
  • Structure
  • Quantity
  • Desired specifications

If you prefer to contact us by phone, please give us a call at +1-416-661-2102.

If you would like to obtain a copy of a CofA or MSDS for your product, please email us at chemist@dalton.com. Please provide your name and contact details, company name, Dalton Research Molecules Catalogue Number (DC-00XXXX), and lot number so that we can promptly answer your inquiry.

We currently offer the following payment methods:

  1. By wire transfer/bank draft payments
  2. By credit card (Visa or MasterCard only)
  3. By cheque

For more information on payment methods, feel free to email us at chemist@dalton.com.

Dalton is dedicated to timely delivery of products to customers by the best and safest way possible and in a timely fashion. We ship using Purolator Express for Canadian Orders, FedEx Express Overnight for USA orders and FedEx International Priority for International orders. Whenever possible, we will ship by the method requested by the customer. Customers may choose to use their own FedEx account. FedEx collect shipments will incur a $45 US handling surcharge/per shipment. Please clearly state your FedEx account when placing an order.

If you have a question about your order, please email us at chemist@dalton.com. Please provide your name and contact details, company name, and PO Number so that we can promptly address your query.

If you are a user/purchaser of Dalton’s Research Molecules, we would love to hear from you. Please use this online form to send us your questions, comments and suggestions.

At Dalton Pharma Services, we strongly believe in building long term relationships with our clients. For more information about product availability, pricing, order status, billing, returns or any other general questions or inquiries, please feel free to email us at chemist@dalton.com. If you prefer, you may also give us a call at +1-416-661-2102. Please provide your name, company name, and contact details and we will promptly address your query.